1. How do I place an order?

Placing an order is easy. Simply browse our products, select the items you want, choose your preferred options (size, color, etc.), and click the “Add to Cart” button. Once you’re ready to complete your purchase, go to your shopping cart and follow the checkout process.

2. What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, and American Express. Additionally, we offer secure payment through PayPal.

3. What is your shipping policy?

Please refer to our Shipping and Return Policy page for detailed information about shipping methods, processing times, and shipping charges.

4. How can I track my order?

After your order is processed and shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery.

5. Can I change or cancel my order after it’s placed?

If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the order status.

6. What is your return policy?

Our return policy allows for returns within 15  days of the delivery date. Please refer to our Shipping and Return Policy page for specific details on the return process and eligibility.

7. Do you offer international shipping?

Currently, we only offer shipping within the EU. We do not provide international shipping at this time.

8. What do I do if I receive a defective or damaged item?

If you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in arranging a replacement or refund.

9. How can I contact customer support?

You can reach our customer support team through our “Contact Us” page, where you can fill out a contact form, or you can email us at info@bruttsport.com. We aim to respond to inquiries within 24 hours.

10. Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color, subject to availability. Please refer to our Return and Exchange Policy for detailed instructions.

11. How can I stay updated on new arrivals and promotions?

To stay updated on new arrivals, promotions, and exclusive offers, consider subscribing to our newsletter. You can also follow us on social media to keep up with the latest news and updates.

For any other questions or concerns, please don’t hesitate to reach out to our customer support team. We’re here to help!